Duty-Free: For diplomats and those with duty-free privileges. Duty Paid: Available for all.
2. Browse & Add to Cart
Choose items and click “Add to Cart.”
Browse products and add items to your cart easily.
3. Checkout
Log in or create an account. Choose Personal or Official. Enter details and set a password.
Secure and personalized experience based on your status.
4. Place Order
Review cart, set delivery preferences, and place the order. Select documentation assistance if needed.
Confirm details before placing order. Select if you need help with documentation.
5. Order Confirmation
Order placed, stock checked, and availability confirmed. Status changes to “Order Confirmed.”
Receive confirmation via email and SMS.
6. Documents Required
Fairmacs contacts you for required documents. Sales order and forms emailed.
List of required documents emailed: Sale Order (SO), Form 10, Form 7A
7. Documents Under Process
Fairmacs checks if documents are submitted to MEA.
Receive SMS reminder to confirm document submission to MEA.
8. Documents Received
Fairmacs receives the attested documents.
SMS confirming receipt of documents.
9. Documents Verified
Fairmacs verifies documents and sends them to customs for clearance.
SMS confirming documents sent to customs for clearance.
10. Customs Process Completed
Customs clearance complete, order status changes.
Receive SMS confirming completion and dispatch date.
11. Dispatch
Order dispatched. Status changes to “Order Dispatched.”
Email and SMS with dispatch date and tracking details.
12. Delivered
Order delivered. Status changes to “Delivered.”
SMS confirming successful delivery.
Download Necessary Forms
To complete your order, please download and fill out the required forms. These are important for the customs clearance and diplomatic processing. You can easily download them from the links below:
1. Form 10
This form is required for duty-free purchases and must be completed to confirm your eligibility for duty-free benefits.
Authorization letter format The authorization letter is needed to transport the diplomatic stocks on their behalf.
Instructions for Form Submission
After downloading the forms, please fill them out carefully.
Once completed, submit the forms along with the other required documents, such as your Diplomatic ID, Passport, and Note Verbal.
If you need assistance with filling out the forms, don’t hesitate to reach out to our support team.
